We’d love to hear from you.
If you have questions about Dia, need help using the app, or want to share feedback, our team is here to help. Your experience matters to us, and we read every message.
General Questions
Have a question about how Dia works, features inside the app, or how to get started?
Send us a message and we’ll get back to you as soon as possible.
Email: support@diabetes.to
Technical Support
If something isn’t working correctly, please include:
• Your device type (iPhone / Android)
• Your app version (if available)
• A short description of the issue
• Screenshots if possible
This helps us solve the problem much faster.
Email: support@diabetes.to
Response Time
We usually respond within 24–48 hours on business days.
A Note About Medical Advice
Dia provides tools and insights to help you better understand your health. It does not replace professional medical advice. Always consult your healthcare provider for medical decisions.